FAQ

Connected Craftsman LLC is a local home service company based in Downingtown, PA. We bridge the gap between traditional handyman repairs and modern smart home technology setup, serving as a singular, trusted partner for both physical home maintenance and digital integrations. 

We proudly serve Chester County and surrounding communities within a 15-to-20-mile radius of Downingtown, PA. Our primary service areas include Downingtown, Exton, West Chester, Chester Springs, Thorndale, Malvern, Coatesville, Paoli, Phoenixville, and Kennett Square.

All work is performed directly by a skilled, professional craftsman who brings hands-on expertise in carpentry, plumbing repairs, hardware mounting, and smart device configuration. We focus on clean execution, clear communication, punctuality, and treating your home with care. 

We are open Monday through Friday from 9am to 5pm and 9am to Noon on Saturday. Other hours available upon prior arrangement.

We focus on single-day home maintenance and repair tasks, including:

• Carpentry & Repairs: Interior door adjustments, trim and molding installation, deck board replacements, and furniture assembly.
• Drywall & Paint: Patching small nail holes, repairing drywall dings, ceiling cracks, and custom-matched paint touch-ups.
• Fixtures & Hardware: Ceiling fan installation/replacement, light fixture updates, window treatments, and cabinet hardware updates.
• Minor Plumbing: Replacing faucets, showerheads, garbage disposals, running toilet repairs, and simple fixture upgrades.

We specialize in mounting, wiring, and configuring modern home technology, including:

• Smart Security: Hardwired and battery-powered video doorbells, smart locks, and interior/exterior security cameras.
• Climate & Energy: Smart thermostat installation (Google Nest, Ecobee) and C-wire configuration.
• Wi-Fi & Networks: Whole-home mesh Wi-Fi network setup and diagnostic troubleshooting.
• Entertainment & Lighting: TV wall mounting with clean in-wall or on-wall cable management, smart switches, and automated lighting systems.

Our focus is on single-day, high-impact tasks—jobs that can be completed efficiently in one visit so you can get back to enjoying your home without weeks of ongoing construction.

We offer transparent flat-rate pricing for standard services (such as TV mounting or smart thermostat setup) as well as hourly rate structures for custom repair checklists. You can request a free estimate by phone or directly through our website. 

Yes! All jobs are backed by The Connected Craftsman Promise: we stand behind our workmanship, cleanliness, and communication. If any aspect of our labor or installation quality falls short of expectations, we will return to make it right. 

You can request a free estimate by calling or texting us at (484) 699-0626, emailing info@connectedcraftsman.com, or filling out the online estimate form at connectedcraftsman.com. 

Yes! Through our Neighbor-to-Neighbor Program ("Give $25, Get $25"), when you refer a friend or neighbor, they receive $25 off their first booking, and you receive a $25 service credit applied to your account once their job is completed.