Connected Craftsman LLC
Frequently Asked Questions
What is Connected Craftsman LLC?
Connected Craftsman LLC is a local home service company based in Downingtown, PA, specializing in handyman services. We bridge the gap between traditional home maintenance and the setup of modern smart home technology, serving as a trusted partner for both physical repairs and digital integrations.
What areas do you serve?
Chester County and surrounding communities within 15–20 miles of Downingtown, PA. Our primary service areas include Downingtown, Exton, West Chester, Chester Springs, Thorndale, Malvern, Coatesville, Paoli, Phoenixville, and Kennett Square.
Who performs the work?
All work is performed directly by a skilled professional craftsman, specializing in handyman services that include carpentry, plumbing repairs, hardware mounting, and smart home technology configuration.
Is Connected Craftsman licensed and insured?
Yes — we're a Pennsylvania-registered home improvement contractor, PA HIC #PA212487, and fully insured.
What are your business hours?
We are open Monday through Friday from 8am to 6pm and 8am to 2pm on Saturday. Other hours available by arrangement.
What traditional handyman services do you provide?
Carpentry, drywall repair, fixture installation, and minor plumbing — replacing faucets, showerheads, garbage disposals, running toilet repairs, and simple fixture upgrades.
What smart home services do you offer?
Smart security with hardwired and battery-powered video doorbells, smart locks, and interior/exterior security cameras, plus thermostat installation, mesh Wi-Fi setup, and TV mounting.
Do you help make a home safer or easier to use as someone ages in place?
Yes — practical safety and convenience upgrades: grab bars, handrail repairs, better lighting, smart locks, video doorbells, and smart thermostats. This is physical work and technology setup, not medical or clinical advice. See our guides for homeowners and for adult children helping a parent stay safely at home.
Do you take on multi-week remodeling projects?
Our focus is on providing efficient handyman services for single-day, high-impact tasks — jobs that can be completed in one visit.
How do you price your services?
We offer transparent flat-rate pricing for standard handyman services, such as TV mounting and smart thermostat setup, as well as hourly rate structures for custom home maintenance repair checklists.
Do you offer a warranty or guarantee on your work?
Yes! All our handyman services are backed by The Connected Craftsman Promise: we stand behind our workmanship, cleanliness, and communication in home maintenance.
How do I book a service or request an estimate?
Call or text us at (484) 699-0626, email info@connectedcraftsman.com, or fill out the online estimate form on our Contact page.
Do you have a referral program?
Yes — our Neighbor-to-Neighbor Program ("Give $25, Get $25"). When you refer a friend or neighbor, they receive $25 off their first booking, and you earn a $25 service credit once their job is completed. See Promotions for details.